HELP!! Ebay problem...

[dohboy]

DO NOT BUY from
http://myworld.ebay.com/progolftourvan/

I bought a Cleveland wedge from this person in December and only found out today that it's a fake when it was placed side-by-side against an original from Golftown. I even gave the seller positive feedback :mad:

What do I do now? :confused: Go through Ebay and try to come to some resolution?

Help!! :hyper:

[nearace]

if you used paypay file a dispute within 30 days u might get your money back.good luck

[racmbs]

DO NOT BUY from
http://myworld.ebay.com/progolftourvan/

I bought a Cleveland wedge from this person in December and only found out today that it's a fake when it was placed side-by-side against an original from Golftown. I even gave the seller positive feedback :mad:

What do I do now? :confused: Go through Ebay and try to come to some resolution?

Help!! :hyper:


Can you post a picture of the face please?

Make sure it's very clear.....

[owenmxz600]

ahhhhh I hate hearing about people getting ripped off, I have got ripped off a few times myself, it sucks!

[Chambokl]

I am on Rac side. Make sure they are fakes before. There is always different variation coming from a Tour Van (if this is true).

Post pictures and somebody will know for sure.

Good luck,

Chambo

[dohboy]

Here are some pics. I really hope that I am wrong!!

Here is close up of the face:
5680

A shot of the back.
5682

Other things which is making me think the one I Ebayed is fake:

- the overall club head feels different than the one from Golftown (looks and feels like steel vs CMM)
- edges on the GT version are rounded versus the sharper ones on mine
- the Ebay club is longer overall versus the one from GT
- the hosel and ferrule one the Ebay version is shorter
- the True Temper shaft on the Ebay version is thinner than the GT version
- the True Temper wording stamp is a smaller font size versus the GT version
- the TT symbol is not as perfect as the GT version

[ondadl]

My deepest sympathies.

Definitely fake, for all of the reasons you have mentioned. This is a club from China, and a fake. If it were authentic and from Asia, it would be grey in the cavity and say milled under CG11.

Fake Cleveland wedges and clubs have been brought up on this forum so many times. I'd say 90% of the new wedges I see selling on Ebay within Canada are fake. The sellers constantly change their username and location, but can usually be spotted. Dead giveaways are the sellers who sell wedges in threes. I have seen so many fakes while partnering up with people on the course it's disgusting.

In the future, post any of your prospect ebay club purchases here first.

Mods, I think an Ebay Legit Check thread at the top of the Equipment forum would make a great addition to the site.



BTW...stay clear of seller golfforless$, he's the newest of the fake cleveland sellers!

[Rocknronny]

DO NOT BUY from
http://myworld.ebay.com/progolftourvan/

I bought a Cleveland wedge from this person in December and only found out today that it's a fake when it was placed side-by-side against an original from Golftown. I even gave the seller positive feedback :mad:

What do I do now? :confused: Go through Ebay and try to come to some resolution?

Help!! :hyper:doeboy sorry to here that. Heres a link that may help you out. http://www.torontogolfnuts.com/showthread.php?t=11750
RR

[racmbs]

My deepest sympathies.

Definitely fake, for all of the reasons you have mentioned. This is a club from China, and a fake. If it were authentic and from Asia, it would be grey in the cavity and say milled under CG11.

Fake Cleveland wedges and clubs have been brought up on this forum so many times. I'd say 90% of the new wedges I see selling on Ebay within Canada are fake. The sellers constantly change their username and location, but can usually be spotted. Dead giveaways are the sellers who sell wedges in threes. I have seen so many fakes while partnering up with people on the course it's disgusting.

In the future, post any of your prospect ebay club purchases here first.

Mods, I think an Ebay Legit Check thread at the top of the Equipment forum would make a great addition to the site.



BTW...stay clear of seller golfforless$, he's the newest of the fake cleveland sellers!

Thanks for responding on this one, I was in bed around 11:30. :D

I don't remember ever seeing the word "milled" under the CG11 logo on any wedge, maybe I'm wrong? I double checked Cleveland's website and even their photo doesn't show the words milled underneath. I had to check for myself as I just couldn't remember it ever being there.....but if the newer wedges do, then my apologies Dan.

The first thing I looked for was the groove spacing on the face and I gotta tell you, these fakes are looking better and better by the month....that spacing is almost perfect, except for the top.

The ONE thing that completely gives this club as away as being a fake my friend, is the logo on the back of the club. It's two-toned versus a solid and the "C" logo is compressed inside the cavity. The other things you mentioned also make it a sure winner as a fake.

My advice: Contact the seller first to advise him and ask for a refund based on your findings, even point him/her to this thread so they can see for themselves. If they contact you back and offer a refund BEFORE you ship, send it back and forget about it.

If the seller doesn't contact you back or refuses refund, file a claim through Paypal and contact eBay to advise them of the seller so they can shut them down. Opening a claim with PP freezes their accounts and funds for 30 days, so that might tick them off enough to give you your money back.

Best of luck....

[golferboy]

Sorry to hear you got burned....usually you can tell by the ferrules.....

[BowmanvilleJim]

It sucks that you have been de-frauded. When you buy off the internet you run the risk of being a victim.

I do my research online but I prefer to walk into Golftown and purchase the club I want. The "savings" you may get online are completely offset by the risk you incur.

[Pingnut]

If your paypal is linked to a credit card - perhaps the CC company can assist in some way as well.
I'd also let Cleveland know about this seller so they can get ebay to shut them down.

Hope you get sorted out. Just don't try to dump it on here as legit :nono: :rofl:

[ondadl]

Thanks for responding on this one, I was in bed around 11:30. :D

I don't remember ever seeing the word "milled" under the CG11 logo on any wedge, maybe I'm wrong? I double checked Cleveland's website and even their photo doesn't show the words milled underneath. I had to check for myself as I just couldn't remember it ever being there.....but if the newer wedges do, then my apologies Dan.



Cleveland actually released a different looking CG11 club last fall in Japan. From time to time they show up on ebay, but of course, there are fakes of these too.

ClevelandGolf.jp is being redone right now, so this is the best I could find.
CG11 Milled (http://www.anserfreak.ne.jp/d-report/2005/0510/0510.htm)

[racmbs]

Cleveland actually released a different looking CG11 club last fall in Japan. From time to time they show up on ebay, but of course, there are fakes of these too.

ClevelandGolf.jp is being redone right now, so this is the best I could find.
CG11 Milled (http://www.anserfreak.ne.jp/d-report/2005/0510/0510.htm)

I can't read a freakin' word of that Dan. :rofl:

I never knew that the Japanese model would be that different from North America....I know the grips/shafts are usually smaller, but other than that I was clueless.

[golf_parasite]

I initially got ripped off like you, but I b*tched at the seller and complained to ebay and the seller refunded me. I think eventually they got banned from ebay.

If the deal seems too good to be true, it generally is, especially when it comes to premium clubs like cleveland wedges. Another way to avoid this is to see the seller's history and if all they're selling is cleveland wedges, I'd be pretty specious. My 2 pennies...

[dohboy]

I've purchased from Ebay before and had great luck. I was just impulsive on this one :nono:

To keep everyone informed, I've contacted the seller and he seemed shocked. He has agreed to give me a refund but I have to cover shipping both ways and he wants to charge me a 10% restocking fee. I told him these charges are unacceptable and am awaiting a response. He'll give me a refund 12 hrs after receiving the club and inspecting it.

Anyhow, since I've never been in a situation such as this, what do I do? Should I call Visa and tell them not to pay this person? Contact Paypal?

Any advice would be greatly appreciated!!

[Rocknronny]

I've purchased from Ebay before and had great luck. I was just impulsive on this one :nono:

To keep everyone informed, I've contacted the seller and he seemed shocked. He has agreed to give me a refund but I have to cover shipping both ways and he wants to charge me a 10% restocking fee. I told him these charges are unacceptable and am awaiting a response. He'll give me a refund 12 hrs after receiving the club and inspecting it.

Anyhow, since I've never been in a situation such as this, what do I do? Should I call Visa and tell them not to pay this person? Contact Paypal?

Any advice would be greatly appreciated!!Dont ship the club until the refund has been given. If he has a problum with this then contact Ebay and go thur them.
RR

[nearace]

tell him you will deliver it by hand and put it in a warm spot below the waist.:mad:

[puregolfCEO]

Contacting Visa isn't going to help. They'll say that you need to work it out with the vendor to go over refund policies and such first.

You'll need to deal with the seller on this one, which means you should open a dispute with PayPal on the transaction. You'll get twenty days to work out a resolution after which, you can escalate the dispute to a claim where Paypal will act as a mediator by reviewing your communication with the seller.
You may not recover all of your funds, but this is the safest way to go about it.

Good Luck!

[Louie]

Dude that's a bummer, I have yet to ripped off on ebay but I know if it were I would try some of the suggestions above. Let us know what happens.

[dohboy]

Dont ship the club until the refund has been given. If he has a problum with this then contact Ebay and go thur them.
RR
Well, I guess I'll be going through Ebay. The second I suggested he refund my money first, I have not heard a peep from him. I can't believe the dishonesty of some people :mad: or how naive I am :(

How do I contact Paypal? Or will my notifying Ebay automatically do this?

Thanks again to everyone on this Board!! :)

[racmbs]

Well, I guess I'll be going through Ebay. The second I suggested he refund my money first, I have not heard a peep from him. I can't believe the dishonesty of some people :mad: or how naive I am :(

How do I contact Paypal? Or will my notifying Ebay automatically do this?

Thanks again to everyone on this Board!! :)

To open a dispute, please follow these steps:

1. Log into your account at https://www.paypal.com/
2. Select the "Resolution Center" tab.
3. Click "Open a dispute."
4. Enter or select the transaction ID for the transaction you would like to dispute.
5. Review the transaction information and select a reason for opening the dispute.
6. Enter in the details of the transaction and initiate communication with the seller in the "Compose Message to Seller" box and click "Continue."

You have up to 45 days after the payment date to open a dispute. The dispute can be escalated to a claim with PayPal at any time within 20 days of the date the dispute was opened by either the buyer or the seller. By escalating a dispute to a claim, you are asking PayPal to investigate the case and decide the outcome based on evidence provided by both buyer and seller. Buyers will usually escalate to a claim if they feel that it is not possible to work out a resolution directly with their seller. Sellers might escalate a dispute to a claim if they would rather not communicate with a buyer or if they have evidence to support their contention that a buyer's claim is fraudulent.

[sharkhark]

Dohboy, I have made over 75 purchases on ebay. I have alot of experience now. I appreciate everyone's comments to go thru paypal but the advice mentioned to go thru your credit card company is the best.

The comment that the credit card company will give you a hard time is wrong. I have 2 (two) purchases that were fraudulent. One a fake 3 wood bought on behalf of a friend (callaway x 3 wood) and an item that never arrived.
One was visa purchase, one was mc. In both cases after explaining the situation I was sent a form that allows you to check off the problem matching yours, or a space to fill in the problem.

They will do an investigation and put the onus on the seller to prove item delivered. And secondly, item is not fake. To go the paypal route is time consuming and it is a flip of the coin whether they might ask you to pay for sending item back, or only partially pay, or believe it or not, once they ruled in my favour but credited me less a fee so I lost $20.
Whereas credit card co's handle that. If item needs to be shipped back it is at their expense or seller, not yours.

PS in both those cases I received a quick refund. One within a week, the other within 20 days.
pm me if you need further help.
pss make sure you do it right away, if calling cc company. Each company is different, some only give you 30 days, whereas some give as much as 180 days from transaction date.

[GQuizzle]

Sorry to hear you were taken for... while the advice provided above is definetly worth a try, I'm afraid the old adage "buyer be ware" will be omni-present. The pro of your situation is that you uncovered a fraud and gave everyone else forewarning. For that, thank you!

[ondadl]

Sorry to hear you were taken for... while the advice provided above is definetly worth a try, I'm afraid the old adage "buyer be ware" will be omni-present. The pro of your situation is that you uncovered a fraud and gave everyone else forewarning. For that, thank you!


I'm pretty sure the seller has now been suspended, so thanks for helping out the ebay hos.