guitarman
Jan 16, 2007, 10:35 AM
I had a question lastnight about finding the loft of a Callaway driver that didn't seem to have it marked on the club head. I asked on this forum and a couple others and had my answer fairly quickly. While I was waiting I decided to fire of an email to Callaway asking them just incase I didn't get the answer. This was lastnight at about 11 pm. I just recieved a call from Callaway a few minutes ago with a guy that had the answer as well. If this is the type of customer service they have then I don't think there is another company that rivals it. To respond to an email that quickly about a driver that I picked up cheap, used.
I had a problem last year with my Martin guitar that had to be sent to Nazarath PA for a refinish job and do you think I could ever get thier customer service people to email or call me back. Only after authoring a thread on the Martin discussion forum detailing my experiences was able to get a rise out of them. And that was for a $3,000 guitar.
I had a problem last year with my Martin guitar that had to be sent to Nazarath PA for a refinish job and do you think I could ever get thier customer service people to email or call me back. Only after authoring a thread on the Martin discussion forum detailing my experiences was able to get a rise out of them. And that was for a $3,000 guitar.