I am a member at Glencairn. I have been using the online booking tool (which I like) to try and find a time at Hidden Lake this Sunday (26th) in the morning. My guest lives around the corner and likes playing there. We do this 2-3 times a month for the past 3 years. According to the tool there was nothing available until almost noon for the twosome I wanted to book. As such, I then looked at Glen Abbey as I have a free voucher I can use for my guest. Looking for anything after noon. According to the tool there is nothing before 3:00. That is too late. No problem, it happens.My bad luck.
Then I look up the public booking times. I see 10 tee times before 9 a.m. available at Hidden Lake. Some on each course as early as 7:12 (when I would like to go off) I look up Glen Abbey. I see 9 tee times available between 12 & 2. NOT IMPRESSED Clublink! I pay $6,600 a year in fees. I bring guests that rings in at least another $1,000 for you. I can't book tee times that will include a paying guest because you are blocking them off for the possibility of a paying public member?
I don't have many complaints about my Clublink experience. I have not had this experience in my past 3 years of doing this. WTF Clublink? Treat your membership properly and as if you think we are valuable. Not as if we are your lowest priority.
Then I look up the public booking times. I see 10 tee times before 9 a.m. available at Hidden Lake. Some on each course as early as 7:12 (when I would like to go off) I look up Glen Abbey. I see 9 tee times available between 12 & 2. NOT IMPRESSED Clublink! I pay $6,600 a year in fees. I bring guests that rings in at least another $1,000 for you. I can't book tee times that will include a paying guest because you are blocking them off for the possibility of a paying public member?
I don't have many complaints about my Clublink experience. I have not had this experience in my past 3 years of doing this. WTF Clublink? Treat your membership properly and as if you think we are valuable. Not as if we are your lowest priority.
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