Recently, my 5 year old desktop (a Dell XPS 435mt) appeared to be giving up the ghost just as I was beginning to work on a time consuming and document rich matter. Needless to say I was concerned, since I was outside the warranty period. However, I had been helped before by the folks at Canada Computer in Newmarket, when I had video card problems. So, I went to them. The maintenance guys were unable to immediately help me as they were busy cleaning up after a computer fire! One of the salesmen, a more senior gentleman, was both willing and able to assist me.
After outlining the problem to the fellow (the computer was reluctant to start despite the fact that it seemed to be getting power), he first suggested that it might be an accumulation of dust in the machine, but a quick check ruled that out. Next he suggested that the power supply unit might be the problem. We ruled out a hard drive problem for the time being, because I wanted to explore the cheaper options first
, and when it had started a few days previously, the hard drive worked fine.
At the employee's suggestion, I bought an inexpensive power supply unit for $42, which I could have returned if it didn't solve the problem. I installed it myself - I love getting under the hood. Much to my surprise the computer was revitalized. My computer is working as good as new!!! Total cost for the service advice: $0. My level of appreciation for the help: 12 out of 10.
After outlining the problem to the fellow (the computer was reluctant to start despite the fact that it seemed to be getting power), he first suggested that it might be an accumulation of dust in the machine, but a quick check ruled that out. Next he suggested that the power supply unit might be the problem. We ruled out a hard drive problem for the time being, because I wanted to explore the cheaper options first

At the employee's suggestion, I bought an inexpensive power supply unit for $42, which I could have returned if it didn't solve the problem. I installed it myself - I love getting under the hood. Much to my surprise the computer was revitalized. My computer is working as good as new!!! Total cost for the service advice: $0. My level of appreciation for the help: 12 out of 10.
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